Alternative Service Level Request Process

If the new 96-gallon cart is too large to fit your individual needs, or if you have difficulty placing your cart at the curb because of restricted access, storage situations or limited mobility, please contact our Customer Service Team via telephone, e-mail or in person to share your concerns.

Step 1: Contact our Customer Service Department to discuss your needs:

            Pacific Disposal, Inc.
            2910 Hogum Bay Road NE

            Lacey, WA 98516

            (360) 923-0111

            pacificdisposal@lemayinc.com

Step 2: The Customer Service Department will supply a smaller container or visit your site to evaluate alternative options.

The first cart exchange will be free. Any future exchanges are subject to a delivery fee.